Free preview
We may build a free preview of your website so you can see the direction before deciding. A preview carries no obligation to buy.
Until you go ahead and pay, the preview design and code remain ours and may not be published or reused.
Quotes and scope
After we talk, we send a quote that describes what is included. Work outside that scope, such as extra pages, features or campaigns, is quoted separately before we do it.
Quotes are valid for 30 days unless we say otherwise.
Payments
Projects are usually paid in milestones, typically an advance before the build starts and the balance before launch. Monthly marketing and care plans are billed in advance each month.
Advertising budgets are paid directly to the ad platforms (or reimbursed to us) and are separate from our fees.
If a payment is more than 14 days late, we may pause work until it is settled.
What we need from you
Accurate information about your business, the content and photos for your site, timely feedback and approvals, and access to accounts we need to do the work.
You confirm you have the right to use everything you send us (logos, photos, text). Delays in content or approvals move the timeline.
Revisions and approvals
Each project includes reasonable rounds of revisions, set out in the quote. Once you approve a stage, further changes to that stage may be billed as extra work.
Ownership
When the project is paid in full, you own the final design, content and code we created specifically for you. Third-party items such as fonts, plugins, stock images and hosting stay under their own licences.
We may reuse general know-how, tools and code patterns that are not specific to your business.
Hosting, domains and third parties
We recommend keeping your domain, hosting and ad accounts in your own name. We are not responsible for outages, policy changes or decisions by third-party platforms such as hosting providers, Google or Meta.
Results
We work hard to bring you more customers, but search rankings, ad performance and leads depend on many things outside our control, so we cannot guarantee specific results.
Portfolio
Unless you ask us not to, we may show the finished work (screenshots, a short description and a link) in our portfolio and social media.
Confidentiality
We keep your business information, account access and anything you mark as confidential private, and use it only to do your work.
Liability
To the extent the law allows, our total liability for any claim is limited to the fees you paid us for the specific service the claim relates to, and we are not liable for indirect losses such as lost profits.
Ending the work
Either of us can end a project or plan with written notice. You pay for work done up to that point, and we hand over everything you have paid for.
Governing law
These terms are governed by the laws of India. We will always try to resolve any disagreement by talking first.
Questions about this policy? Send us a message and the team will reply.